The financial services industry has never had such a wide array of delivery channels to reach customers: mobile devices, branches, ATMs, the Internet, call centers, and voice response, to name a few. Though banks invested heavily to create these channels, efforts and infrastructure were often duplicated, and customer data was trapped into outdated silos. To stay competitive, firms must:
- Reach clients when, where, and in the way they demand with better, faster, more affordable solutions.
- Remotely manage IT issues to help lower costs in a multi-channel banking environment.
- Drive down costs with server consolidation and power savings.
- Work seamlessly with IT to store and extract customer data.
- Rapidly deliver new products, such as mortgage or savings offers responding to the latest interest-rate swings.
Staying ahead of the technology curve
If banks update their technology as rapidly as their consumers do, they will be able to profile customer behavior and deliver the personalized level of service consumers expect, all through a multitude of channels. Moreover, it’s essential to keep fraud to a minimum and customer data secure. These efforts demand a flexible architecture that can be maintained in real time.
Remote control with the Intel® Core™ vPro™ i5 processor
The Intel® Core™ vPro™ i5 processor1 provides financial firms with protected, remote, hardware-based management capabilities through Intel® Active Management Technology (Intel® AMT).2 These capabilities are embedded into PCs, laptops, ATMs, and other self-service kiosks to improve remote manageability and reduce costly troubleshooting visits to sites such as ATMs. For example, South Korea’s Shinhan Bank has projected a 43 percent reduction in ATM downtime since implementing Intel vPro technology1 in its network of ATMs. Other benefits of Intel Core vPro i5 processors1 include:
- Remote support: Remotely power up PCs to a working state to improve remote patch resolution
- Remote console redirection: Better diagnose and repair software problems, even when the OS is unresponsive or the hardware requires replacement
- Improved security: Better identify vulnerabilities, isolate and lock down the OS when needed, and detect changes to the software stack during reboot
- Intel® Anti-Theft Technology: Enables laptops to shut down if they are lost or stolen, and return to normal once recovered3
Less is more with Intel® Xeon® processors
Delivering a multi-channel banking strategy requires the ability to rapidly deliver new banking solutions to the market and respond to opportunities before competitors. Intel® Xeon® processors can help firms quickly deliver new solutions thanks to their flexible architecture and Intel® Virtualization Technology (Intel® VT).4 With more computing power packed into a smaller number of servers, firms boost efficiency while cutting down on power costs and space.
The Intel® Xeon® processor E5 family
The flexible Intel® Xeon® processor E5 family automatically regulates power consumption and intelligently adjusts server performance for single- and multi-threaded applications, including increased floating-point performance for high-performance computing workloads.56 The processor can also shift into its lowest available power state to conserve energy, and when workloads increase, Intel® Turbo Boost Technology 2.0 delivers up to two times more performance on demand than previous-generation Turbo Boost technology.578
The increased flexibility you’ll see with the Intel Xeon processor E5 family is accompanied by performance boosts of up to 80 percent over previous-generation Intel processor-based servers.59
Along with greater performance and flexibility comes peace of mind from knowing you’re running some of the most secure and efficient servers available.
Intel® Xeon® processor E7 family
The Intel® Xeon® processor E7 family supports the most data-intensive and mission-critical applications, such as a bank’s customer relationship management (CRM) system, which pulls data across the firm’s operations. With the Intel Xeon processor E7 family, firms can:
- Consolidate IT environments: Creating the same number of instances on a smaller number of servers delivers more virtual machines per server
- Save both space and energy: Increasing the number of virtual machines reduces a firm’s physical server footprints
- Lower your bottom line: Better performance perserver can lower operating costs up to 95% over 4-socket single-core servers.10