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Thinking Differently About IT Value 2011–2012 Intel IT Performance Report

IT@Intel WHO WE ARE Intel IT Employees: 6,400 Global IT Sites: 54 Intel 1 Employees: 91,500 Intel Sites: 164 in 62 Countries TABLE OF CONTENTS CIO Perspective. .. . .. . . . .. ......... . . . 3 Business Efficiency. . . . . . . . . . . . . . . . . . . 4 Business Growth. . .. . .. . . ... . . . . . . . . . . 6 Employee Productivity. . . . . . . . . . . . . . . 8 Enterprise Security. .. . . . ... . . . . . . . . 12 Data Centers . .. . .. . . . .. ......... . . . . 14 IT Efficiency . .. . .. . . . .. ......... . . . . . 17 Leadership and Management. . . . . 20 Conclusion . .. . . .. . .. . . . . . . . . . . . . . . . . . 23 Cover: Eric Gee, IT Engineering Manager; Jerlin Hurtado, Technical Project Manager; Senthil K. Govindaswamy, Senior Systems Programmer Our IT Environment 80% 58% New business services Handheld devices in delivered through our the enterprise that are enterprise private cloud personally owned 30% Reduction in malware incidents despite a 50% increase in malware detections 22% Increased speed of product demand forecasting through business intelligence and IT automation Data Center Environment Number of Data Centers Data Center Square Footage (Square feet) Storage Capacity (Petabytes) 2 Network Bandwidth (Gigabits per second) Compute Capacity for Silicon Design (Growth from 2008) 2009 95 443,000 18.6 3.0 24% 2010 91 459,000 24.9 4.8 84% 2011 87 445,000 38.2 6.2 159% 3 IT Spending GOAL USD 12–15K $16,100 $16,400 $15,500 Client Environment Laptops with Solid-state Drives Laptops with Disk Encryption Handheld Devices In the Enterprise Total Personally owned 2009 8% 65% 10,000 0% 2010 63% 83% 19,400 44% 2011 89% 90% 29,000 58% Sustainability IT Carbon Dioxide Footprint (Metric tons) Savings from Travel Avoidance Due to Videoconferencing (Millions of U.S. dollars) 2009 253,000 14 2010 249,000 27 2011 246,000 73 3.6% 3.0% 2.6% GOAL <2.6% 2009 2010 2011 IT Spending per Employee IT Spending as a Percentage of Intel Revenue Average Time to Deploy Infrastructure Services 2009 14 days 2010 2011 3 hours 45 minutes 4x Improvement from 2010 using our private cloud 4 Virtualization 2009 12% 2010 42% Note: Some 2011 data estimated at time of publishing. 1 Total employee count does not include wholly owned subsidiaries that Intel IT does not directly support. 2 Internet bandwidth as a representation of overall Intel network traffic. 3 IT spending history restated from prior IT performance reports to include all of Intel IT, including IT Factory Automation. 4 Percentage of applications virtualized in our Office and Enterprise environment. NOT VIRTUALIZED VIRTUALIZED 2011 64% 52% Increase from 2010 2 Thinking Differently to Stay Ahead of the Business The increasing speed of Read the full Thinking Differently About IT Value 2011–2012 Intel IT Performance Report.

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